Hayley's Highlights

LMS Login Safety & Efficiency

Mitigated risk at Vitamix in the first six months of employment by changing login to the LMS from social security information to email and unique passwords for 350 users.
Worked with a programmer from SumTotal (LMS) and HRIS Specialist.
Led and executed a plan to ensure user login success.
Created login efficiency to the LMS by allowing users to bypass login through a single sign-on with a specialized link.
Worked with a Business Analyst from Vitamix and a SumTotal programmer to integrate an active directory for single sign-on authentication with the Vitamix VPN.
We did testing through our sandbox to ensure user login success. There was a communication plan to around 350 users.

Researched many software platforms like Zoom, Adobe Connect, WebEx, ON24, etc. to find what works best for any given virtual training event.
After researching, I onboarded all users to the new software, including learners, facilitators, and my team of Virtual Learning Producers.
To learn more about my research, click here.

Collaborated with ERC Professional Development and Finance team to streamline all processes, including:
- financial processes
- materials and assessment
- client program evaluation
- Learning Management System
Worked diligently to eliminate waste and ensure success for delivery of training, consulting, and coaching events for 50-70 clients on a monthly basis.

Helped lead the implementation of a new LMS that benefits thousands of learners to gain better knowledge of training.
This included finding the most appropriate LMS that can integrate with other software systems like HubSpot CRM and QuickBooks
Created documentation to up-train learners and trainers on how to use the system.

Saved Vitamix $90-100K by bringing awareness to the Ohio Tech Cred Program within a year.
Managed that program to be reimbursed by the State of Ohio for technical training classes.

Served as a liaison at Vitamix between the Learning & Development team and the IT department to help troubleshoot solutions and find the right technology for the company.
While at ERC, I worked with IT departments of many different companies to ensure technology success with ERC LMS and virtual event software like Zoom, WebEx, etc.